Products & Service Information
Automatically provide detailed information about your products and services and business offerings to customers through WhatsApp
WhatsApp Business Automation Platform
Automate customer support and engagement through WhatsApp Business with intelligent chatbots that provide service information, handle quotation requests, and seamlessly connect customers to human agents
Why Choose Custi for Your WhatsApp Business Automation?
Leads Management
Capture, track, and nurture leads automatically through WhatsApp conversations with intelligent lead scoring and follow-up
Quotation Requests
Enable customers to easily request personalized quotes through WhatsApp with automated collection and processing
Technical Support
Provide instant technical assistance and troubleshooting through automated responses and guided support workflows
Human Agent Handoff
Seamlessly transfer customers to human agents when needed, ensuring personalized support for complex inquiries
Legacy Systems Integration
Seamlessly connect with your existing CRM, ERP, and database systems for unified customer data management
Secure & Reliable
Enterprise-grade security with 99.9% uptime guarantee to keep your business running smoothly
How Our WhatsApp Chatbot Works
1
Sign Up
Create your Custi account and connect your Business number
2
Customize
Set up your chatbot responses, workflows, and business information
3
Launch
Activate your chatbot and start engaging with customers automatically
4
Optimize
Monitor performance and continuously improve your chatbot's responses
Frequently Asked Questions
How long does it take to set up my WhatsApp chatbot?
While the initial setup can be completed in hours, full implementation and customization typically takes a few days to ensure your chatbot is perfectly tailored to your business needs.
Do I need a WhatsApp Business account?
Yes, you'll need a WhatsApp Business account and access to the WhatsApp Business API. We can help guide you through the setup process if you don't have one yet.
Can I customize the chatbot responses?
Absolutely! Our platform allows you to fully customize responses, create conversation flows, and train the AI to match your brand voice and business requirements.
What kind of support do you provide?
We offer 24/7 customer support, personal onboarding sessions, and ongoing assistance to help you optimize your chatbot performance.
Is my data secure with Custi?
Yes, we implement enterprise-grade security measures including encryption, secure servers, and regular security audits to protect your business and customer data.
Can I integrate with other business tools?
Yes, Custi integrates with popular CRM systems, e-commerce platforms, and other business tools to streamline your workflow and customer management.